Refund policy
REVOCATION POLICY & SAMPLE REVOCATION FORM
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the first goods.
In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement, e.g. a letter sent by post, fax or e-mail to info@linesi.eu. You can use the attached sample withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired. It is not possible to return items that have already been opened and used.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest. If the original delivery was free of charge, the shipping costs for returning the product will be borne by the customer.
Sample withdrawal form
If you wish to withdraw from the contract, please complete and return this form
To :
Linesi GmbH
Hohenzollerndamm 112
14199 Berlin
or by e-mail to: info@linesi.eu
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods:
_____________________________________________________
Ordered on: _________________
Received on: _________________
Name of the consumer(s): ____________________________________________________
Address of the consumer(s): _____________________________________________________
Signature of the consumer(s) (only for notification on paper):
______________________________
Date:
______________________________
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the first goods.
In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement, e.g. a letter sent by post, fax or e-mail to info@linesi.eu. You can use the attached sample withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired. It is not possible to return items that have already been opened and used.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest. If the original delivery was free of charge, the shipping costs for returning the product will be borne by the customer.
Sample withdrawal form
If you wish to withdraw from the contract, please complete and return this form
To :
Linesi GmbH
Hohenzollerndamm 112
14199 Berlin
or by e-mail to: info@linesi.eu
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods:
_____________________________________________________
Ordered on: _________________
Received on: _________________
Name of the consumer(s): ____________________________________________________
Address of the consumer(s): _____________________________________________________
Signature of the consumer(s) (only for notification on paper):
______________________________
Date:
______________________________